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Njoroge at the press conference on June 20 at Glovo offices, Bukoto Street, Kampala.
120 couriers benefit from three day program that included road safety, customer care and financial management
Kampala, Uganda | IAN KATUSIIME | Leading multi-category app, Glovo has successfully concluded its highly anticipated 3-Day Courier Program, a series of events focused on the growth, development, and recognition of its couriers. The initiative, themed ‘Courier Day’ took place from June 18- 20 and trained 120 couriers who are the face of the company as they run around towns conducting deliveries of food and other items.
The program included comprehensive training sessions, charitable activities, and a celebratory awards ceremony, underscoring Glovo’s commitment to empowering its couriers and giving back to the community.
Glovo kicked off the program with an essential road safety training conducted by SafeBoda, aimed at equipping couriers with the knowledge and skills to navigate the roads safely. Additionally, global fast-food chain, KFC provided an insightful customer service training session, enhancing couriers’ ability to deliver exceptional service to customers. MTN facilitated a financial literacy session on Day 2, empowering couriers with valuable financial management skills.
“Value creation for our stakeholders, including couriers, is of upmost priority in Uganda. Our goal is to build a thriving ecosystem where couriers, partners, and customers all benefit from our innovative and tech-driven services. The training sessions provided over these three days are designed to ensure their safety, enhance their customer service skills, and improve their financial literacy,” said Ivy Maingi, General Manager of Glovo Uganda.
As part of Glovo Cares, couriers visited the Neglected Child and Orphanage Foundation to make donations and spend time with the children. This initiative highlights Glovo’s commitment to making a positive impact on the communities it serves. “Our couriers are not just delivery personnel; they are community members who care deeply about making a difference and through Glovo Cares, we aim to foster this,” remarked Brendon Njoroge, Head of Operations for Glovo Uganda.
