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Tag Archives: Angella Kakumirizi

BPO’s a linchpin for Uganda’s economic growth

In Africa, countries like Egypt, Morocco, Tunisia, South Africa, Ghana, Ethiopia, Kenya, and Rwanda are seeing rapidly growing BPO industries COMMENT | ANGELLA KAKUMIRIZI | Businesses worldwide are increasingly adopting Business Process Outsourcing (BPO) to manage their non-core functions. From customer service roles, such as call centers, to back-office processing that …

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