Africa is forecast to create 1.5 million new BPO jobs over the next six years, with South Africa, Kenya, and Egypt poised to benefit ANALYSIS | LENNOX YIEKE | The business process outsourcing (BPO) sector in Africa – currently employing 1.2 million full-time equivalents across more than 400 contact centres handling …
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In Africa, countries like Egypt, Morocco, Tunisia, South Africa, Ghana, Ethiopia, Kenya, and Rwanda are seeing rapidly growing BPO industries COMMENT | ANGELLA KAKUMIRIZI | Businesses worldwide are increasingly adopting Business Process Outsourcing (BPO) to manage their non-core functions. From customer service roles, such as call centers, to back-office processing that …
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Helpware’s initial focus on staffing will be hiring more than 100 Customer Support Representatives (CSRs) based who will provide a seamless customer experience across channels Kampala, Uganda | Patricia AKankwansa | US-based Business Process Outsourcing (BPO) Company, Helpware, has expanded to Kampala with amazing job opportunities for local residents. The company is …
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By Julius Businge The National Information Technology Authority-Uganda (NITA-U) in partnership with the Uganda Business Process Outsourcing Association (UBPOA) are organizing a three day regional BPO Leadership Conference from 18 to 20, September 2013 at the Serena Hotel, Kampala. This is the third BPO conference to be held in Uganda. …
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