Kampala, Uganda | THE INDEPENDENT | Fresh Dairy has once again purposed to address the ever-changing needs and preferences of its customers by revamping its flavoured milk with a new look and slim pack addition. Flavoured milk is popular for being an on-the-go ready-to-drink and is great for during and post …
Read More »South Africa’s airports to introduce AI to boost security, customer experience
Johannesburg, SA | Xinhua | South Africa will utilize biometrics-driven border control systems and robotics in its airports to improve customer experience and boost security, said Airports Company South Africa (ACSA) Friday. “We are currently busy with a number of initiatives that will harness the power of artificial intelligence (AI) and …
Read More »URA request for banks to provide details of customer accounts illegal – Court
Kampala, Uganda | THE INDEPENDENT | The Constitutional Court sitting in Kampala has ruled as illegal a request by the Uganda Revenue Authority (URA) to all banks to provide it with all the details of their customers. In a lead judgement written by Justice Christopher Madrama Izama, the court found that …
Read More »Customer data leaks could spell doom for local banks
BoU says it’s not responsible for secrecy of customers’ information Kampala, Uganda | ISAAC KHISA | Privacy of customer data is the bedrock of the banking sector around the world but for a section of Uganda’s commercial banks, this code seems to be slowly eroding— posing a big risk to the industry …
Read More »NIRA, telecoms now able to verify customer information
Kampala, Uganda | THE INDEPENDENT | The National Identification and Registration Authority- NIRA and telecom companies are now able to match and verify customer’s information against the national identification database. This follows the provision of connectivity to the Application Programming Interface (API) at NIRA, according to the Uganda Communications Commission (UCC). …
Read More »THIS WEEK: Banks sue URA over customer data
THIS WEEK: Banks sue URA over customer data Kampala, Uganda | THE INDEPENDENT | Banks under their umbrella body, Uganda Bankers Association have dragged Uganda Revenue Authority (URA) to court over a directive by the tax revenue collection body to banks to submit information of their customers including account name, Tax …
Read More »Coca-Cola in new customer rewards
Kampala, Uganda | THE INDEPENDENT | Century Bottling Company Limited (Coca-Cola) is running a promotion called “Vimba ne Coca-Cola, an Under the Crown (UTC) promotion that is seeing hundreds win instant airtime and cash prizes. The promotion, which started towards the end of last year, is running up to March …
Read More »Solve customer needs, money will follow
By Patrick Kagenda What is your day like? I wake up at 5 am, read my email, make a few communications and by 6:45am take my children to school. By 7:45am I am at the shop. After ensuring that all the shops are open and every thing is in order, …
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