Tag Archives: customer care

Mbale, Uganda | THE INDEPENDENT | Judicial officers and court staff have been asked to exhibit excellent skills to improve on customer care around their courts. According to the head of Anti-Corruption Court Lawrence Gidudu, customers are the reason every business exits and so are the courts of law. “Without …

By Magnus Mazimpaka More than 80% of customers in Rwanda lack alternative services and are forced to shop or visit the same businesses no matter how their services are. The Rwanda Institute of Policy Analysis and Research (IPAR) released a report last month revealing the status of customer service delivery …