MPs have denounced the high costs of data and voice bundles Kampala, Uganda | THE INDEPENDENT | Members of Parliament have tasked government to prevail over telecommunication companies that are charging exorbitantly for services which is affecting communications countrywide. The MPs voiced their concerns on Thursday following a presentation on the state of …
Read More »Telecom companies disconnect non-compliant corporate simcards
Kampala, Uganda | THE INDEPENDENT | Telecommunication companies continue to disconnect mobile telephone lines that are assigned to corporate organizations which have failed to comply with the UCC guidelines issued last year. The regulator says they have received complaints alleging failure and/or refusal by operators to adhere to the set simcard …
Read More »MPs want their daily mobile money transaction limit increased to UGX 20m
Kampala, Uganda | THE INDEPENDENT | Members of the Finance Committee of Parliament have asked Telecom companies to give MPs special consideration by increasing the daily mobile money transaction limit from the current 7 million to 20 million Shillings. The MPs presented the proposal when managers of MTN, Airtel and Uganda …
Read More »Mobile money agents decry poor relations with telecom companies
Kampala, Uganda | THE INDEPENDENT | Mobile money agents under their umbrella; the Association of East African Mobile Money Traders Limited have petitioned Parliament over the poor working relationship with telecom companies. The Association chairperson, George William Nyombi presented the dealer’s petition to the Speaker of parliament, Rebecca Kadaga on …
Read More »UCC finds poor signal responsible for most network failures
Kampala, Uganda | THE INDEPENDENT | Uganda Communications Commission has found that poor signal quality was the biggest contributor to network failures among telecom companies in the country. The communications sector regulator carried out the quality of services survey between September 2019 and November 2019 and found that MTN …
Read More »Police writes to URA, telecom compaines over impounded items
Kampala, Uganda | THE INDEPENDENT | The police have written to Uganda Revenue Authority- URA and telecom companies seeking ownership details of the suspected stolen items. Police Spokesperson, Fred Enanga, said police is waiting for response from URA and telecom companies in order to establish the owners of the numerous …
Read More »Customers raise concern over unfair charges, unsolicited messages by telecom companies
Kampala, Uganda | THE INDEPENDENT | Telephone users have petitioned Uganda Communications Commission-UCC over unfair charges by telecom companies. This was during the World Consumer Rights Day held at the UCC headquarters at Colville Street in Kampala. The consumers accused telecommunication companies of providing services like caller tunes to without …
Read More »Telecom’s face legal battle on unclaimed mobile money balances
Kampala, Uganda | THE INDEPENDENT | Human Rights Defenders Uganda has started a legal battle to push telecom companies to declare all airtime and mobile money balances on sim cards owned by deceased persons. Gideon Tugume, the Executive Director of Human Rights Defenders-Uganda dragged the telecom’s to court demanding that they …
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